{"id":2997,"date":"2024-05-17T12:51:24","date_gmt":"2024-05-17T12:51:24","guid":{"rendered":"https:\/\/agilehealthcare.ca\/insights\/?p=2997"},"modified":"2024-05-24T13:06:49","modified_gmt":"2024-05-24T13:06:49","slug":"golden-rules-for-hiring-managers-the-voice-of-care-ep-1-agile-healthcare-solutions","status":"publish","type":"post","link":"https:\/\/agilehealthcare.ca\/insights\/golden-rules-for-hiring-managers-the-voice-of-care-ep-1-agile-healthcare-solutions\/","title":{"rendered":"Golden Rules for Hiring Managers | The Voice of Care &#8211; Ep. 1 | Agile Healthcare Solutions"},"content":{"rendered":"<p><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/G7DECfNY8S4?si=FhQIi3FC_WgK5dbr\" width=\"100%\" height=\"440px\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<div class=\"ql-block\" data-block-id=\"block-502d4eee-396d-49a0-949c-55cd89701c82\">Lena Reily, Senior Manager of Operations at Community Living Ajax, Pickering, and Whitby, has over thirty years of experience in healthcare. She shares valuable insights on what makes a successful healthcare worker and hiring manager.<\/div>\n<div class=\"ql-block\" data-block-id=\"block-c52bbfee-0391-41a2-a28f-86bbba2e46f8\"><\/div>\n<div class=\"ql-block\" data-block-id=\"block-bb2ce0b1-b5d4-4685-b6b5-d638dafffedd\">Lena emphasizes that certain personal qualities, which she calls the &#8216;It Factor&#8217;, are crucial for anyone looking to succeed in this field.<\/div>\n<div data-block-id=\"block-bb2ce0b1-b5d4-4685-b6b5-d638dafffedd\"><\/div>\n<div data-block-id=\"block-bb2ce0b1-b5d4-4685-b6b5-d638dafffedd\"><\/div>\n<h3 class=\"ql-heading\" data-block-id=\"block-9557b56c-4ed5-4b0c-9d02-051e02d88789\"><strong>Understanding the &#8216;It Factor&#8217;<\/strong><\/h3>\n<blockquote>\n<div class=\"ql-block\" data-block-id=\"block-793e48c4-1c84-4a8f-913c-ad82f23f1207\"><em>&#8220;Definitely patience, 100%. If you&#8217;re not a patient person, this is not the field for you,&#8221;<\/em><\/div>\n<div class=\"ql-block\" data-block-id=\"block-793e48c4-1c84-4a8f-913c-ad82f23f1207\"><img decoding=\"async\" src=\"https:\/\/agilehealthcare.ca\/insights\/wp-content\/uploads\/2024\/05\/Lena.png\" alt=\"\" width=\"80\" height=\"80\" \/>\u00a0 says Lena.<\/div>\n<\/blockquote>\n<div class=\"ql-block\" data-block-id=\"block-f633bfb1-eb53-4969-a4e8-a6e3a0d356b0\">She believes that being patient, flexible, compassionate, and dependable are must-have qualities for anyone in healthcare. These traits help professionals handle the unpredictability and emotional demands of their jobs.<\/div>\n<div data-block-id=\"block-f633bfb1-eb53-4969-a4e8-a6e3a0d356b0\"><\/div>\n<div data-block-id=\"block-f633bfb1-eb53-4969-a4e8-a6e3a0d356b0\"><\/div>\n<h3 class=\"ql-heading\" data-block-id=\"block-71035fd0-a013-477c-913f-0398467f2320\"><strong>Why Behavior Matters More Than Skills<\/strong><\/h3>\n<div class=\"ql-block\" data-block-id=\"block-9f4a95b8-b8ec-40fd-9002-0d95c0563378\">Lena suggests that hiring should focus more on a person&#8217;s behavior and less on their technical skills or past job experience.<\/div>\n<blockquote>\n<div class=\"ql-block\" data-block-id=\"block-903b152f-38a5-4995-a8f9-90252fdf8357\"><em>&#8220;We&#8217;re looking more at a broader spectrum of people, different types of experiences,&#8221;<\/em><\/div>\n<div class=\"ql-block\" data-block-id=\"block-903b152f-38a5-4995-a8f9-90252fdf8357\"><img decoding=\"async\" src=\"https:\/\/agilehealthcare.ca\/insights\/wp-content\/uploads\/2024\/05\/Lena.png\" alt=\"\" width=\"80\" height=\"80\" \/>\u00a0 she explains.<\/div>\n<\/blockquote>\n<div class=\"ql-block\" data-block-id=\"block-b58ef4ab-02eb-46a9-ac8d-2fbefb53f102\">This approach helps find staff who genuinely fit the caring and dynamic nature of healthcare work.<\/div>\n<div data-block-id=\"block-b58ef4ab-02eb-46a9-ac8d-2fbefb53f102\"><\/div>\n<div data-block-id=\"block-b58ef4ab-02eb-46a9-ac8d-2fbefb53f102\"><\/div>\n<h3 class=\"ql-heading\" data-block-id=\"block-0e4a67e8-5f88-438f-b3ef-079e9a7e5ca8\"><strong>Leadership&#8217;s Role in Growth<\/strong><\/h3>\n<div class=\"ql-block\" data-block-id=\"block-75aa99cb-0c2a-4137-a3bf-58dd4421536b\">Effective leadership is about more than just overseeing staff\u2014it&#8217;s about growing with them. Lena points out,<\/div>\n<blockquote>\n<div class=\"ql-block\" data-block-id=\"block-ee42c75e-0700-40e7-acae-fff93d1ade81\"><em>&#8220;Most of us have come from being frontline staff ourselves&#8230; it&#8217;s just part of it.&#8221;<\/em><\/div>\n<div class=\"ql-block\" data-block-id=\"block-ee42c75e-0700-40e7-acae-fff93d1ade81\"><img decoding=\"async\" src=\"https:\/\/agilehealthcare.ca\/insights\/wp-content\/uploads\/2024\/05\/Lena.png\" alt=\"\" width=\"80\" height=\"80\" \/>\u00a0 Lena Reily.<\/div>\n<\/blockquote>\n<div class=\"ql-block\" data-block-id=\"block-17352d14-196f-4f18-9e00-a0e389d69c9b\">She highlights the importance of leaders who both possess and nurture the key qualities they seek in their teams.<\/div>\n<div data-block-id=\"block-17352d14-196f-4f18-9e00-a0e389d69c9b\"><\/div>\n<div data-block-id=\"block-17352d14-196f-4f18-9e00-a0e389d69c9b\"><\/div>\n<h3 class=\"ql-heading\" data-block-id=\"block-fdf0bd1f-9cb5-4a72-a383-1cee149bceff\"><strong>Keeping Up with Changes<\/strong><\/h3>\n<div class=\"ql-block\" data-block-id=\"block-83614785-6ba0-464f-9d57-b91b6e03713c\">The healthcare job market is always changing, and Lena notes how their hiring practices have evolved:<\/div>\n<blockquote>\n<div class=\"ql-block\" data-block-id=\"block-130dd342-9fa0-4647-8874-f7592e54d2d2\"><em>&#8220;Things have really changed over the years of how we do our hiring.&#8221;<\/em><\/div>\n<div class=\"ql-block\" data-block-id=\"block-130dd342-9fa0-4647-8874-f7592e54d2d2\"><img decoding=\"async\" src=\"https:\/\/agilehealthcare.ca\/insights\/wp-content\/uploads\/2024\/05\/Lena.png\" alt=\"\" width=\"80\" height=\"80\" \/>\u00a0 Lena Reily.<\/div>\n<\/blockquote>\n<div class=\"ql-block\" data-block-id=\"block-a33faf79-6fd3-4c70-ae20-015bbd5a36fe\">She talks about embracing a wider variety of backgrounds and experiences, which brings new strengths to healthcare teams.<\/div>\n<div data-block-id=\"block-a33faf79-6fd3-4c70-ae20-015bbd5a36fe\"><\/div>\n<div data-block-id=\"block-a33faf79-6fd3-4c70-ae20-015bbd5a36fe\"><\/div>\n<h3 class=\"ql-heading\" data-block-id=\"block-b9751fd0-3b0e-407e-a490-f893a97c02a1\"><strong>Focusing on Personality and Team Fit<\/strong><\/h3>\n<div class=\"ql-block\" data-block-id=\"block-f1f12114-a015-46a7-93fe-a2a86eb92911\">When building a team, it\u2019s crucial to consider how new members will mesh with existing staff and the people they will serve.<\/div>\n<blockquote>\n<div class=\"ql-block\" data-block-id=\"block-0bd892b8-adad-4873-bb0a-d8a45d21b50a\"><em>&#8220;Focus on the person&#8217;s personality, how they&#8217;re going to fit in with the people that they support,<\/em>&#8220;<\/div>\n<div class=\"ql-block\" data-block-id=\"block-0bd892b8-adad-4873-bb0a-d8a45d21b50a\"><img decoding=\"async\" src=\"https:\/\/agilehealthcare.ca\/insights\/wp-content\/uploads\/2024\/05\/Lena.png\" alt=\"\" width=\"80\" height=\"80\" \/>\u00a0 advises Lena.<\/div>\n<\/blockquote>\n<div class=\"ql-block\" data-block-id=\"block-d155643e-2b59-4e8a-ab53-d168cdb8049b\">Ensuring that new hires complement the team helps in providing better care and maintaining a positive work environment.<\/div>\n<div data-block-id=\"block-d155643e-2b59-4e8a-ab53-d168cdb8049b\"><\/div>\n<div data-block-id=\"block-d155643e-2b59-4e8a-ab53-d168cdb8049b\"><\/div>\n<h3 class=\"ql-heading\" data-block-id=\"block-d5ae2e56-defb-4796-97df-3ba6cc6dfa92\"><strong>A New Approach to Hiring<\/strong><\/h3>\n<div class=\"ql-block\" data-block-id=\"block-3ef8c77b-ae83-4c31-9a95-57da2770233e\">Lena Reily\u2019s perspective on hiring in healthcare suggests that finding the right people involves looking beyond resumes. It&#8217;s about seeing who will genuinely care and connect with patients. Emphasizing personal qualities in hiring can lead to a more dedicated, understanding, and effective healthcare team.<\/div>\n<div class=\"ql-block\" data-block-id=\"block-ce5ea54e-71f1-4487-bca6-f63bcfbeed9e\"><\/div>\n<div class=\"ql-block\" data-block-id=\"block-25e1438d-6ce8-4e7a-8c09-8e1467bce666\">As healthcare continues to evolve, these insights are key to fostering teams that are not only skilled but also deeply committed to their roles. Lena&#8217;s message is clear: in healthcare, success is as much about the heart as it is about the mind.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\ufeff Lena Reily, Senior Manager of Operations at Community Living Ajax, Pickering, and Whitby, has over thirty years of experience in healthcare. She shares valuable insights on what makes a successful healthcare worker and hiring manager. Lena emphasizes that certain personal qualities, which she calls the &#8216;It Factor&#8217;, are crucial for anyone looking to succeed [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3203,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[79],"tags":[],"class_list":["post-2997","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-watch-agile"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>AHS Insights | Latest Trends in Healthcare &amp; Social Services Staffing<\/title>\n<meta name=\"description\" content=\"Explore the latest insights on healthcare staffing services, including industry trends, best practices, and expert advice to optimize your staffing solutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/agilehealthcare.ca\/insights\/golden-rules-for-hiring-managers-the-voice-of-care-ep-1-agile-healthcare-solutions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AHS Insights | Latest Trends in Healthcare &amp; 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